One key to effective use of proprietary information is data frequency — having continuous data through constant probes into the marketplace. A. Slywotzky*
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Resources
| About Capability Measurement |
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| Human Capital |
SEI-PCMM (People Capability Maturity Model® P-CMM®*, Version 2.0 CMU/SEI-2001-MM-01) |
| Business Process Management |
| • November, 2006 BPMM & Organizational Maturity • February, 2007 BPMM What, Why, How • April, 2007 BPMM & Organizational Maturity • OMG_BPMM (3.13MB)
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| Enterprise Risk Management (ERM) |
| For availability shortly: (urgent interest, contact John Alden) • Paper: “Measurement Approach to ERM”, co-authored by Don Oxley and Dr. Robert Charette • Innovative Assessment Diagnostic tool for ERM
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| Events |
| 1. Creating Measurement Capability: Principles and Practice. In conjunction with the Gartner Business Process Management Summit. Instructors: John Alden and Lance Gibbs. Sept. 10-12, Washington DC. Learn more. 2. Using the BPMM for Process Improvement and Process Redesign. September 8-9, Annapolis, MD. 3. Capability Measurement Research Conference, Annapolis, Date TBD Contact us for workshop details.
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*Adrian Slywotzky, The Upside p. 66.
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